Cancellation and Refunds Policy

Cancellation and Refunds Policy for Rishigangoly.com:

Thank you for shopping at Rishigangoly.com. We strive to provide you with the best products and services. Please read our cancellation and refunds policy carefully before making a purchase.

Cancellations:

Once an order is placed on our website, it cannot be canceled or modified. We have a streamlined fulfillment process to ensure quick delivery, and as a result, we are unable to accommodate cancellation requests.

Refunds:

We do not offer refunds on purchased products unless they are deemed faulty.

If you receive a faulty product, please contact our customer support within 7 days of receiving the item. We will require you to provide us with a detailed description of the fault along with supporting evidence such as photographs or videos.

Our customer support team will review your case and determine if the product is eligible for a replacement.

If the product is confirmed to be faulty, we will offer a replacement of the same product at no additional cost to you. The replacement will be subject to availability. If the same product is no longer available, we will work with you to find a suitable alternative or provide a refund.

Refunds will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refund to be processed and for the funds to reflect in your account.

Non-refundable items:

Certain items may be explicitly marked as non-refundable on our website. These items are exempt from our refunds policy, and we will not provide refunds or replacements for them.

Return shipping:

If a faulty product needs to be returned to us for a replacement, we will cover the shipping costs. Our customer support team will provide you with further instructions on the return process, including the shipping label and any required documentation.

Contact us:

If you have any questions or concerns regarding our cancellation and refunds policy, please contact our customer support team at [rishigangoly@gmail.com]. We are here to assist you and provide any necessary clarification.

Please note that by making a purchase on Rishigangoly.com, you acknowledge and agree to abide by the terms and conditions outlined in this cancellation and refunds policy.

We reserve the right to amend or update this policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

Last updated: [11th June 2023]